Privacy Policy

Last updated: June 26, 2026

Shasta Gutter Cleaning and Guards ("we," "us," or "our") operates this website and provides gutter cleaning, gutter guard installation, downspout clearing, and inspection services across the greater Redding area and Shasta County. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information we collect

• Information you give us. Your name, phone number, email address, property address, and the details you share when you call, text, email, or submit our quote form.
• Information collected automatically. Basic technical data such as your device type, browser, and pages viewed, gathered through standard web logs and any analytics we use to understand and improve the site.

How we use your information

• Respond to your request, prepare a quote, and schedule and perform your service
• Contact you about your quote, appointment, and the work we do for you
• Provide customer support and follow up on the "Good for the Season" guarantee
• Operate, maintain, and improve our website and services
• Keep records required to run our business and meet legal obligations

SMS opt-in and text messaging

Shasta Gutter Cleaning and Guards offers text messaging so we can respond quickly about your quote and service. Opting in is your choice and is never required to purchase any service. You opt in to receive text messages when you:

• Text us first at (530) 688-8367, or tap a "Text for a quote" link on this site;
• Provide your mobile number on our contact form or by phone and ask us to text you; or
• Give us your verbal or written permission to text you.

The texts we send relate to your quote, scheduling, appointment confirmations and reminders, and updates about the work at your property. Message frequency varies based on your conversation with us, and message and data rates may apply from your mobile carrier. You can opt out at any time by replying STOP, or reply HELP (or contact us at (530) 688-8367) for assistance. Full details are in the SMS Terms section of our Terms & Conditions.

No sharing of SMS opt-in information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and the phone numbers we collect for text messaging are never shared with any third parties. The information you share in a text conversation with Shasta Gutter Cleaning and Guards is used only by us, and only to respond to you and provide the service you requested.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

• With trusted service providers who help us operate (for example, scheduling, communications, or website tools), bound to use it only for that purpose
• When required by law, regulation, or legal process, or to protect our rights, safety, or property

As stated above, we do not share mobile phone information or your text-messaging consent with third parties or affiliates for their marketing purposes.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us against loss, misuse, and unauthorized access — including limiting access to the people and service providers who need it to do their jobs. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security; if an issue ever arises, we work to address it promptly.

Cookies and analytics

Our site may use cookies or similar technologies and basic analytics to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how some parts of the site work.

Data retention

We keep your information only as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.

Your rights and choices

• Unsubscribe from texts: reply STOP to any message to opt out of text messages at any time.
• Update your information: ask us to correct your name, phone number, email, or property address.
• Access or delete: request a copy of the contact information we hold for you, or ask us to delete it.
• Decline outreach: ask us not to contact you for follow-up at any time.

To exercise any of these, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights.

Children's privacy

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

How to reach us

Questions about this page? Contact Shasta Gutter Cleaning and Guards at (530) 688-8367 or [email protected]. We are based in Redding, CA and serve Shasta County and the greater Redding area.